Stuck in a hot situation?  Looking for ways to stay cool?  Join us on January 19, 2010, for a practical, idea-packed telesession that will help you:

· Take a fresh look: where there’s conflict, there’s opportunity

· Stop conflict before it can start

· Keep an already hot situation from spinning out of control:  what to say, what to do

· Under attack?  The art of constructive confrontation

· When to fight fire with fire…and when not to

And much more!

Attendance is limited to the first 25 people, so sign up today!